Terms and Conditions

Last updated: 2026

These Terms and Conditions govern the use of the Pub Casino website and all related services available to players in the United Kingdom.

By registering an account or using the platform, you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use the website or its services.

1. General Information

Pub Casino is operated in accordance with the laws and regulations of the United Kingdom and holds a valid licence issued by the UK Gambling Commission.

These Terms apply to all users accessing the casino, sportsbook, and any related promotional or support services.

Pub Casino reserves the right to amend these Terms at any time.

Updated versions will be published on the website, and continued use of the platform constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

To register and play at Pub Casino, you must:

  1. be at least 18 years old
  2. be legally permitted to gamble under UK law
  3. provide accurate and complete registration information
  4. register only one account per person

Multiple accounts held by the same individual may be closed, and any associated winnings may be voided.

Pub Casino reserves the right to refuse registration or suspend an account at its discretion, in line with regulatory obligations.

3. Account Verification (KYC)

In accordance with UK regulatory requirements, Pub Casino applies mandatory identity verification procedures.

Verification may be required:

  • upon reaching deposit or withdrawal thresholds
  • before processing withdrawals
  • when suspicious or unusual activity is detected

Players may be asked to provide:

  • proof of identity
  • proof of address
  • source-of-funds documentation where applicable

Failure to complete verification may result in restricted account access or blocked withdrawals.

4. Deposits and Withdrawals

Deposits

  1. The minimum deposit is £10, unless stated otherwise
  2. Deposits must be made using payment methods registered in the player's own name
  3. Pub Casino does not accept third-party payments

Withdrawals

  1. The minimum withdrawal amount is £10
  2. Withdrawal processing times depend on the chosen payment method and account verification status
  3. Maximum withdrawal limits may apply per transaction or per time period

Pub Casino is not responsible for delays caused by payment providers or banking institutions.

5. Bonuses and Promotions

All bonuses and promotional offers are subject to specific terms outlined at the time of the offer.

General rules apply:

  • bonuses may be limited to one per player, household, IP address, or payment method
  • promotional abuse or misuse may result in bonus cancellation
  • winnings derived from bonuses may be voided if terms are breached

Cash Spins and cashback promotions, where stated, may be credited as real money without wagering requirements, subject to the conditions described in the relevant promotion.

Pub Casino reserves the right to amend or withdraw promotions at any time.

6. Fair Play and Prohibited Activities

Players must use the platform in a fair and lawful manner.

The following activities are strictly prohibited:

  • fraudulent behaviour
  • collusion or syndicate play
  • use of bots, scripts, or automated software
  • exploitation of software errors or promotional loopholes

Any breach may result in account suspension, confiscation of funds, and reporting to relevant authorities where required.

7. Responsible Gambling

Pub Casino is committed to promoting responsible gambling.

Players have access to tools including:

  • deposit limits
  • betting limits
  • session time reminders
  • cooling-off periods
  • self-exclusion via GamStop

It is the player's responsibility to use these tools appropriately.

Pub Casino may intervene if behaviour indicates potential gambling-related harm.

8. Dormant Accounts

Accounts with no activity for an extended period may be classified as dormant.

Pub Casino may:

  • contact the player regarding account status
  • apply administrative procedures in line with regulatory guidance

Player funds remain protected and segregated in accordance with UK regulations.

9. Complaints and Dispute Resolution

If you have a complaint, you should first contact Pub Casino customer support.

If the issue is not resolved satisfactorily, you may escalate the matter through approved alternative dispute resolution (ADR) services, as required under UK regulation.

10. Limitation of Liability

Pub Casino is not liable for:

  • losses arising from gambling activity
  • technical issues beyond reasonable control
  • interruptions caused by maintenance or external service providers

Nothing in these Terms limits liability where such limitation is prohibited by law.

11. Data Protection and Privacy

Personal data is processed in accordance with applicable UK data protection laws.

Full details on how data is collected, stored, and used are available in the Privacy Policy.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of Pub Casino services shall be subject to the jurisdiction of the UK courts, unless otherwise required by regulation.

If you have any questions regarding these Terms and Conditions, please contact Pub Casino customer support before using the platform.